Homeland
Job Summary
Are you ready to be the warm, welcoming face that sets the tone for unforgettable customer service? We’re on the lookout for a dynamic Receptionist/Customer Service Representative to become the radiant first impression of our organization in vibrant Nashville, TN. This isn’t just a job; it’s your chance to be the catalyst for exceptional customer experiences that begin with a smile and a warm greeting. Join us for a long-term contract role that’s all about making lasting impressions!
Responsibilities
Extend courteous and professional assistance to customers both in person in the lobby and over the telephone
Offer necessary information to customers
Answer incoming calls promptly and efficiently
Conduct regular status checks for customers
Handle customer service intakes
Complete clerical tasks as needed
Conduct data entry tasks when required
Requirements
3 years of experience in forward-facing customer service
Proficiency in multitasking, including managing a multi-line telephone system while assisting customers in person
Consistent ability to interact positively with the public
High School Diploma
Demonstrated progression in responsible customer service experience
EEO Notice
Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
REF: JOB-2610